Regardless of location, company size, or service offering, the most common carer recruitment issues I hear from care provider owners, directors and registered managers are:
The reason I provocatively ask whether the recruitment challenge ‘could’ be your fault, is that in many cases, owners/directors and managers are contributing to recruitment failures themselves (not deliberately of course). I’d even go as far as to say that in 90%+ of cases, they’re unaware that their own company’s actions are wasting time, money and letting potentially great talent slip through their fingers.
Ouch.
Recruitment isn’t something you can pick up and put down, do when you’ve got time in between other things. You can’t take shortcuts anymore; you need polished scripts, to track your numbers and high levels of drive and tenacity if you’re going to be successful.
The challenge is, most care providers have no in-house recruiter, little time, systems, or effective recruitment process.
Have you selected someone in the business to be the ‘recruiter’? Is this a stretched administrator who’s been tasked with the ‘on top’ job of recruiting? With no training or knowledge of current best practise, that would be challenging for anyone. More likely than not, they’ll not be enjoying the extra responsibility.
Even when a care provider is big enough to have an HR Manager, they’re unlikely to be trained recruiters. It takes a specific skillset nowadays and your HR Manager will have 101 other things to do on any given day too. Overseeing the recruitment process is one (important) thing, but calling 30 candidates on a Monday morning and chasing interview no-shows is something else, and they too are unlikely to relish the task.
You already know that the days when you could post an advert and be swamped with applications are long gone. Everyone is having to work a lot harder on team recruitment.
Here are some key areas you may need to address in your current recruitment process.
Low recruitment success, high staff turnover, crippling recruitment agency fees (and single-digit growth in home care) chip away at your bottom line.
It’s not easy, but simple changes will transform your recruitment success.
You can make these changes yourself of course, however feel free to book a call, no strings attached, if there’s something specific I can help you with.
Scott